Pattaya Hongsmatip
I'm an enginerd at heart, but don't let that fool you.
EXPERIENCE
Stuff that pays the bills
Dolby Laboratories
Product Development Specialist, December 2018 - present
Dolby creates audio, visual, and voice technologies for cinemas, home theaters, PCs, mobile devices, and games
- Work on the refinement, assessment, and execution of new opportunities to grow Dolby's success in the Microsoft ecosystem
- Product manager counterpart for Microsoft partner teams
- Define and drive the business and high-level technical requirements internally in pursuing solution-level opportunities
FabKids
Product Manager, June 2018 - August 2018
Fabkids delivers high quality, ready-to-play boys and girls clothing and shoes every month
- Focused on revenue, growth, profitability, customer satisfaction, attrition, retention, and engagement
- Defined clear roadmaps with actionable goals and objectives by analyzing the ecommerce platform’s contribution to revenue and core KPIs
- Collaborated with stakeholders to research, define, and detail market and user specific needs
- Increased Lead to VIP member conversion by 20% through mobile consolidation
- Increased units per transaction and average order value by 10% through testing and deploying an upsell interstitial page on mobile.
GrabCAD
Product Manager, October 2016 - May 2018
GrabCAD is a digital manufacturing hub brought to you by the industry leader in 3D printing, Stratasys.
- Strategized new features by integrating key stakeholder feedback resulting in agile feature roadmap leading to implementation of 30 feature sets
- Led business requirement analysis for all new features by collaborating with design and engineering to solve user pain points
- Managed a remote team of 4 engineers via detailed sprint planning, backlog grooming, and task prioritization
- Developed and deployed email notification feature to alert users to status changes in real time. Rollout resulted in 266% annual increase in user accounts.
- Responsible for rollout of offline module allowing U.S military contractors to utilize software in a secure environment.
- Led user beta testing for 3 features ensuring positive customer relationships. Resulted in feedback at launch that update saved hours of work for users
- Started user testing event series at local engineering colleges which created a pipeline of student users to identify issues and provide feedback on new features
- Developed mobile app redesign plan which added 10 additional features to the mobile interface resulting in increased parity with desktop
AT&T
Product Manager, Network Engineering, July 2013 - September 2016
AT&T’s Technology Development Program in Technology Operations shapes future technology leaders in network operations and engineering
- Project leader for network engineering initiatives responsible for timelines management and collaboration across diverse key stakeholders including hardware vendors, installation technicians, and sales/marketing.
- Led deployment of 20 free WiFi hotspots around Boston resulting in decreased traffic on existing cell sites and increased customer satisfaction and retention
- Monitored the speed of each hotspot during heavy traffic after each site went live and rapidly coordinated troubleshooting and issue remediation resulting in flawless site health
- Analyzed and synthesized network KPIs to create daily and weekly reports resulting in rapid detection of issues and implementation of solutions
- Responsible for maintaining detailed and accurate data base of cell identifiers ensuring smooth network experience for users
- Participated in AT&T’s Technology Development Program in Technology Operations (hands on experience in two job assignments, exposure to the network and business, interaction with executive leaders, dedicated curriculum, coaching, mentoring)
- VP of Communications for Women at AT&T New England chapter, which included sending newsletters on local networking and career building events, and coming up with ways to raise money for the group
EditShare
Product Development Intern, May 2013 - July 2013
EditShare is a technology pioneer in networked shared storage and tapeless, end-to-end workflow solutions for video production
- Part of the Product Management team that oversaw product manufacturing
- Developed and launched EditShare hardware systems through manual testing and factory management
- Worked in an Agile environment
Bodkin Design & Engineering, LLC
Optical Engineering Intern, September 2012 - March 2013
BD&E is an innovative electro-optics engineering firm that has designed many first photonic applications
- Part of the internal research and development team
- Innovated a new portable design infrared surface temperature sensor through internal research and development
- Developed functional requirements for BD&E's R&D photonic applications
EXTRACURRICULARS
Stuff that makes me happy
BUZZWORDS
Stuff I'm good at
Technology Operations
Community Building
STEM Outreach
Product Management
EDUCATION
Stuff I owe money to
PROJECTS
Stuff I've made
CONTACT ME!
Let's shoot the shit.
Copyright 2015